Frequently Asked Questions
Find answers to common questions about shopping with AhmedFit
How do I place an order?
Simply browse our collection, select your desired items, choose your size and color, then add them to your cart. Proceed to checkout, enter your shipping information, and complete your payment. You'll receive an order confirmation email once your order is placed.
Can I modify or cancel my order?
You can modify or cancel your order within 2 hours of placing it. After this time, your order will be processed and cannot be changed. Please contact our customer service team immediately if you need to make changes.
What are your shipping options?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free shipping is available on orders over $75. International shipping is available to select countries with delivery times varying by location.
How long does shipping take?
Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days. International orders typically take 7-14 business days depending on the destination country.
What is your return policy?
We offer a 30-day return policy for unworn items with original tags attached. Items must be in original condition. Returns are free within the US, and we provide a prepaid return label. Refunds are processed within 5-7 business days after we receive your return.
How do I return an item?
To return an item, log into your account, go to your order history, and select the items you want to return. Print the prepaid return label, package your items securely, and drop off at any authorized shipping location. You'll receive a confirmation email once we process your return.
How do I find my correct size?
We provide detailed size charts for each product. Measure yourself according to our guidelines and compare with the size chart. If you're between sizes, we recommend sizing up. Our customer service team is also available to help you find the perfect fit.
Do you offer size exchanges?
Yes! If you need a different size, you can exchange your item within 30 days. Simply contact our customer service team, and we'll guide you through the exchange process. Exchanges are free within the US.
What materials do you use?
We use high-quality, sustainable materials including organic cotton, recycled polyester, Tencel, and other eco-friendly fabrics. Each product page lists the specific materials used. We're committed to sustainable fashion practices.
How do I care for my AhmedFit items?
Care instructions are provided on each product's care label. Generally, we recommend machine washing in cold water, gentle cycle, and air drying or low heat tumble dry. Avoid bleach and iron on high heat unless specified.
How do I create an account?
Click on "Sign Up" in the top navigation, enter your email address and create a password, then verify your email. Having an account allows you to track orders, save favorites, and enjoy faster checkout.
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.